Before you stake anything

Nordicbet Casino responsible gambling tools in your account

Play only from 18, and the limits and exclusion tools in every Nordicbet Casino account are there from your first session.

18+
Reading this before you deposit

Your safeguards at a glance

This table settles which safeguards come from the account and which from Australia.

Safeguard
Detail
Minimum age
18+
Regulator and licence
Gaming Control Board Curaçao, OGL/2012/6877/762
National register
BetStop
Helpline
1800 858 858
Limits questions
Built into your account

What can I switch on inside my account?

After this block you will know which control fits your situation and where it lives.

Before the first stake

A cap on what you can pay in keeps the session inside the money you planned to spend. Switch it on before your first stake, not after a bad run.

Reach the figure, stop

This one tracks what a session has taken rather than what you have paid in, and stops play once the figure is reached. Useful when you want a natural end point.

When hours slip by

A quiet notice appears while you play, so that a long stretch does not pass unnoticed. Set it if sessions tend to run past what you intended.

A break from play

A break for a set stretch of time, taken while you stay a customer, keeps the account intact but closed to play. Choose it when you want distance without shutting the door.

Close the door properly

Closing the account to gambling for a longer stretch suits the point where you want the option gone rather than merely paused. It is a firm stop, so decide on it when you are calm.

Setting your first cap

What a limit looks like once it is set

01

Right profile first

Sign in with your email address and open your account settings. Check that you are in the right profile before changing anything that affects money.

02

Find the safeguards page

Inside settings, look for the responsible gambling area, where limits, reminders, pauses and exclusion sit together. Every option on that page is yours to choose.

03

Read it back once

Pick the control you want: a deposit cap, a loss cap, a reminder or a break. Read the figure back to yourself once before you save it.

04

Saved, then checked

Save the change and check that the account shows the new figure. If it does not appear, contact live chat or email and ask before you play again.

Confidential support

When the worry keeps coming back

One worry sits behind most delays: that asking for help gets reported back to us.

National Gambling Helpline

The National Gambling Helpline takes calls from players and family members at any hour, and anything said stays confidential. Phone, online chat and email all reach it. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Gamblers Anonymous Australia runs peer meetings across the country, where people who gamble and their relatives sit with others in the same position. Meeting lists are online. gaaustralia.org.au

National Debt Helpline

Debt run up by gambling is the National Debt Helpline's work: free financial counselling by phone on weekdays, for players and for partners or parents carrying that load. ndh.org.au
Two kinds of break

You need time out, short or long

Short cooling-off period

If a session is running longer than you meant, a cooling-off period stops play for the hours or days you choose in your account settings. Play stays closed for the length you picked, and the account itself is untouched.

A stop that sticks

When a pause feels too easy to reverse, self-exclusion in your account closes access for a long, fixed period you set and cannot be undone early. You arrange it inside your account, and play stays closed for the full term.

BetStop registration

BetStop is the national self-exclusion register, run by the Australian Government (ACMA). Registering lasts at least three months, may run to a lifetime and cannot be shortened, and licensed wagering providers may not let you bet or send marketing while it stands. Applying takes about five minutes. betstop.gov.au

For families

Talking first, blocking second

One saved login, one older person

Every account is opened at 18 or over, and identity documents are checked before a first withdrawal is paid. That check matters most in shared houses, where a younger relative could otherwise use a saved login.

Shared screen, closed door

Software that blocks gambling sites can be installed on a shared laptop or phone, so the page simply will not open. Agree together who sets it up and who holds the password, rather than installing it quietly.

You gain a calm opening

A friend or relative who gambles does not need a lecture; a plain sentence about what you have noticed lands better. The National Gambling Helpline on 1800 858 858 takes calls from worried family at any hour.

Honest check-in

Read this before your next session

Nothing dramatic has to happen before you act. If two or three of these sound familiar, the sensible next move is a deposit limit or a cooling-off period set before your next session, not after a loss.

Signs worth taking seriously

Read through these and see how many describe your week.

  • Playing longer than you told yourself you would
  • Chasing a loss with a bigger stake
  • Spending money set aside for bills
  • Keeping play quiet from your partner
  • Feeling flat or short-tempered after a session
  • Borrowing or selling things to keep playing
  • Thinking about the next session at work
At this point

You want a change that holds

How do I change a deposit limit I set earlier?
Open the safeguards page in your account again and choose the new figure there. Any change you make is saved to the same account you are signed in to, and the figure then applies to what you deposit next.
Is it possible to lift my self-exclusion before it ends?
No. Self-exclusion runs for the whole period you chose when you set it, so the length you pick decides when play can resume. Pick a span you can live with, because the stop holds until it expires.
Can I set a limit on my phone instead of a laptop?
Yes. The mobile version of your account carries the same safeguards page, so a phone works for every figure you would set on a laptop. Sign in as yourself rather than through someone else's saved session.
What does a cooling-off period block, and when can I play again?
A cooling-off period shuts down play and the deposit side of your account for the short span you choose. Play becomes possible again once that span ends, and the account is yours as before.
How do I shut my account down permanently?
Write to the support team at [email protected] and ask for your account to be closed for good. They handle the request through that same mailbox, and a permanent closure is not the same thing as a pause.